FAQ's

Frequently Asked Questions – Darazing

Q. Is ordering online secure?

A. Yes, ordering from Darazing is completely secure. We take your privacy seriously and ensure that all the information you provide during the ordering process is handled with care and restricted to authorized personnel only. Our team is trained to follow strict data protection protocols. If you have further questions, you can contact us at support@darazing.com.

Q. How do I place an order?

A.

  1. Visit the product page of the item you want to purchase.

  2. Click on the “Add to Cart” button.

  3. You can add multiple products by visiting other pages and repeating the process.

  4. Once done, click on “Cart” in the menu.

  5. Review your cart and click “Proceed to Checkout.”

  6. Fill in your billing and shipping details, and confirm your order.

  7. Click on “Place Order.”

  8. You will receive a confirmation email, and your order will be processed.
    We offer Cash on Delivery (COD) across Pakistan.

Q. How do I cancel an order?

A.

  • If you have an account, log in and cancel your order from the order history section.

  • Guest users can call or WhatsApp our support number during business hours.

  • You may also cancel during the final confirmation call from our team.

Q. What is your return policy?

A. You can view our complete Return Policy here.

Q. What is your refund policy?

A. Please visit our Refund Policy page here for complete details.

Q. What are your shipping charges?

A. We offer free shipping on all orders. No additional charges apply.

Q. Which courier services do you use?

A. We ship using trusted courier partners such as M&P, TCS, and Leopards Courier Services for fast and reliable delivery.

Q. How long does delivery take?

A. Orders are usually delivered within 2–3 working days after the confirmation call.

Q. How can I order an out-of-stock product?

A. You can request a pre-order by contacting our support team via call, WhatsApp, or email. We’ll inform you of the availability and estimated restock time.